Privacy Policy

Effective Date: November, 7th, 2025

This Privacy Policy explains how we collect, use, and protect your personal 
data when you use our services.


1. Information We Collect

We may collect the following types of data:
• Account Information: username, password, email and messengers addresses 
  if provided
• Service Usage: Logs of numbers rented, timestamps, and usage data 
  (limited to service functionality).
• Payment Data: cryptocurrency or stablecoins transactions information. 
  Payment providers we also use may collect information independently.
• Communications: Customer support messages or tickets, when applicable.
• Technical Data: IP address, browser type, device info (for performance 
  and security).

2. Use of Data

We use data for:
• Providing and maintaining service functionality.
• Customer support and dispute resolution.
• Preventing fraud or abuse.
• Compliance with legal obligations (where applicable).

We do not use, sell or share your data for advertising purposes.

3. Cookies & Tracking

We may use essential cookies to maintain session state.
We do not use third-party tracking or marketing cookies, except the Feedback
page, where Google CAPTCHA is used.

4. Data Retention

We retain user data only for as long as required to fulfill the purposes 
outlined in this policy or comply with legal obligations.

5. Security

We apply industry-standard encryption and access control measures to 
safeguard your data. Users are responsible for securing their own account 
credentials.

6. Crypto Payments

Payments made in cryptocurrency are handled via self-custodial wallets. 
We do not retain wallet information beyond transactional metadata required 
for billing/account history.


7. Your Rights

You may request deletion or access to your account data at any time by 
contacting us at: virtualsim.net at protonmail.com


8. Contact

For questions about this Privacy Policy, contact us at:
virtualsim.net at protonmail.com